Help Center
Frequently Asked Questions
Find answers to common questions about our airport transfer services
How do I book an airport transfer?
You can book through our website using the online booking form, or contact us directly via phone or WhatsApp. We'll need your pickup location, destination, date, time, and number of passengers.
What happens if my flight is delayed?
We monitor all flight arrivals and adjust pickup times accordingly at no extra charge. Your driver will wait for you at the agreed meeting point.
What's included in the fare?
Our fares include driver waiting time, flight monitoring for airport pickups, meet and greet service, and all taxes. There are no hidden charges.
How much luggage can I bring?
Our vehicles can accommodate standard airport luggage (typically 1-2 large suitcases per passenger). Please inform us if you have extra luggage when booking.
What payment methods do you accept?
We accept cash, credit/debit cards, and bank transfers. Payment details will be provided upon booking confirmation.
Can I cancel or modify my booking?
Yes, you can modify or cancel your booking. Please contact us as soon as possible to discuss any changes to your travel plans.
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Our Location
46 Bickham Park Road
Plymouth, UK, PL3 4QL