Privacy Policy
Your privacy is important to us. This policy explains how we handle your personal information.
Last updated: June 2025
Information We Collect
- Personal identification information (Name, email address, phone number)
- Booking details (Pickup/drop-off locations, dates, times)
- Payment information (processed securely through our payment provider)
- Communication history for service improvement
How We Use Your Information
- Process and manage your bookings
- Communicate booking confirmations and updates
- Provide customer support
- Send service-related notifications
- Improve our services based on feedback
Data Protection
- SSL encryption for all data transmission
- Secure storage of personal information
- Regular security audits and updates
- Limited access to customer data (authorized personnel only)
- Compliance with GDPR and UK data protection laws
Third-Party Services
- Payment processors for secure transactions
- Google Maps for location services
- SMS providers for booking confirmations
- Analytics tools to improve our service
- All third parties are GDPR compliant
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@bickhamparktravel.com
Phone: +44 7828 647330
Address: Plymouth, Devon, United Kingdom
Important Notice
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.